Where can I purchase enLux LED products?
Information and pricing for all enLux LED products now available from these
enLux Distributors.
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Where can I use the enLux LED Floodlight?
The enLux LED Floodlight is UL, CE, and C-Tick approval for both
indoor and outdoor use. In outdoor settings, water must be prevented
from contacting the electrical socket, either by aiming the light
downward or by using a rubber seal. Water will have no effect on
the fins or glass lens. The LED light engine is sealed to protect
it from water damage.
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What types of fixtures can I use with the enLux LED Floodlight?
In indoor settings, the enLux LED Floodlight can be used in track
lighting, open ended recessed cans, hanging pendants, ceiling fans,
and many directional fixtures for use in wall washing and accent
lighting. In outdoor settings, the enLux LED Floodlights can be
used in many security lighting or flood lighting fixtures, down-lighting,
up-lighting (socket protected by rubber seal), wall washing, and
accent lighting fixtures.
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What restrictions are there in using the enLux LED Floodlight?
The enLux LED Floodlight must be used in an open air, or near open air setting.
Settings such as exposed track lighting, hanging pendants, and many exposed outdoor fixtures are
all recommended uses. However, the enLux LED Floodlight can not be used in a totally enclosed fixture, such as a glass globe, or floor lights covered by glass. The reason for these restrictions is due to heat buildup in the enclosure. If the air becomes too hot, the light will overheat and reduce its light output, and shorten its life.
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Are the enLux LED R30 Series lights dimmable?
Yes, the enLux LED R30 Series lights are dimmable with either a
reverse phase control dimmer or a continuous control (sine wave)
dimmer. If you are using a forward phase control dimmer, the lights
will flicker unless you put a resistive load (like an incandescent
light on the same dimmer. We have a White Paper on Dimmers for the R30 Series and a
List of Dimmers on the Data Sheet and Spec page.
Click
here for the downloadable pdf - White Paper of Compatible Dimmers.
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Do the enLux LED products have a warranty?
LIMITED PRODUCT WARRANTY - We warrant to the original purchaser,
with proof of purchase, its delivered products shall be free from
defects in material and workmanship for up to three (3) years from
date of shipment. We will repair, or at our option, replace the
defective product during the stated warranty period. This warranty
applies only to the repair or replacement of the product and only
when the product is properly handled, installed and maintained according
to our instructions. This warranty excludes defects resulting from
improper handling, storage, installation, acts of God, fire, vandalism
or civil disturbances. Purchaser must notify us in writing within
60 days of noticing the defect. This warranty excludes field labor
or service charges related to the repair or replacement of the product.
We reserve the right to change the warranty period without prior
notice and without incurring obligation and expressly disclaims
all warranties not stated in this limited warranty.
LIMITED PRODUCT WARRANTY - We warrant to the original purchaser,
with proof of purchase, its supplied lamps for the following periods
from date of shipment:
Three Year:
o DL Down Light Series
o R30 LED Floodlights, Spotlights and Wide Floods
o 6K LED Area Light
o 1K Series Linear Luminaire
We will replace the defective lamp during the stated warranty period.
This warranty applies only to the replacement of the lamp and only when the lamp
is properly handled, installed and maintained according to our instructions.
This warranty excludes defects resulting from improper handling, storage, installation,
acts of God, fire, vandalism or civil disturbances. This warranty excludes field labor
or service charges related to the repair or replacement of the lamp. We reserve the right to change the warranty period without prior notice and without incurring obligation and expressly disclaims all warranties not stated in this limited warranty.
If the light should fail during this period, simply
submit a “contact us” form and describe the problem,
and an enLux representative will promptly respond with a RMA number
to return the light.
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Is the light from the Warm White LED Floodlight identical to incandescent light?
Not exactly. There may be some small differences in the tone of the light. Also, colors in objects lit by LED light will appear more vibrant. Reds, blues, and greens will appear more vivid. This often enhances the mood of a room or artwork. In some cases, users may not wish to have more vibrant colors, but by blending incandescent light with LED light, a gentle balance can be reached.
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What if I do not like the LED Floodlights, can I return them?
We want you to be satisfied with your purchase. Within 30 days of your purchase, if you are not satisfied, you may either exchange them for a different style of light, or return the lights for a full refund (not including shipping charges). Simply submit a “contact us” form and describe the problem, and an enLux representative will promptly respond with a RMA number to return the light. enLux does not charge a restocking fee for returned items. Unfortunately, shipping fees cannot be refunded.
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What if the LED Floodlight is broken during shipping?
This is highly unlikely. The enLux LED Floodlights have survived drops from 9 feet in the air onto concrete. As long as the delivery truck does not run over the package, we are quite sure your order will arrive safely.
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Is the enLux Floodlight guaranteed against vibration?
Yes, vibration will not affect the life of the enLux LED Floodlights. If an enLux LED Floodlight should fail within the warranty period, return it for a replacement.
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Is the enLux Floodlight guaranteed against drops and hard strikes?
Well, let’s be reasonable. It is extremely durable, but not indestructible. If a returned Floodlight shows signs of damage, we will not be able to provide a free replacement.
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The fins look cool, do they serve another purpose?
The primary purpose for the fins is for cooling. LEDs are semiconductor based, which means that they must be kept “cool” in order to have a long life, just like the CPU in your computer. The fins provide a large surface area, from which excess heat is “convected” or absorbed by the air. The technical term for this process is called natural convection.
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Does the color of the fin make a difference?
No, the fin color does not make an difference to the light output. We offer several fin colors for you to choose that will work best with you application and fixture. You may want the light to blend in with the fixture or background; or you may want to make a bold statement and use contrasting color.
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Does the Floodlight get hot?
Hot is a relative term. Arizona summers are hot, and the sun is hot, but there is quite a difference between them. Incandescent bulbs get hot enough to burn your skin (first or second degree burn depending on how long you are in contact with it). Halogen bulbs are hotter, and likely to give a second or third degree burn. The enLux LED Floodlights are best described as warm to uncomfortably warm. They will not burn your fingers, and could be touched when still on (enLux always recommends that the power is turned off when changing lights).
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But I thought that LEDs have no heat.
This is a common misperception. LEDs are more efficient than incandescent
lights, which mean that more light is produced (or less energy is
wasted as heat). Many people do not realize that there is heat given
off from small LEDs, but this is because so little power is used.
Low power, low light output, low heat (almost imperceptible). But
the enLux LED Floodlight typical uses 15W of power to create enough
light for general illumination, and a portion of this energy is
given off as heat.
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Just how long is 50,000 hours?
50,000 hours lit for 24 hours per day will last over 5 and a half years.
50,000 hours lit for 12 hours per day will last for over 11 years.
50,000 hours lit for 8 hours per day will last for over 17 years.
50,000 hours lit for 4 hours per day will last for over 34 years.
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Is there a European version (operates at 220V - 240V AC)?
Yes, enLux has a 220V AC version of the enLux LED Floodlight and
Spotlight which operates within a range of 205-250V AC.
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Where can the OutdoorArea Light be used?
The enLux 6K LED OutdoorArea Light is perfect for all kinds of outdoor
applications, from parks to walkways, parking lots to parking garages,
playgrounds to security lighting.
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Is enLux working on any other products?
Absolutely, but there are too many to mention here. LED lighting
is broadly seen as the future of lighting. enLux engineers are hard
at work to bring the benefits of LED lighting to a multitude of
applications. Check our website periodically for new products.
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