Where can I purchase enLux LED products?
Information and pricing for all enLux LED products are available from the enLux Distributors listed on our website. The Locate Distributor section has a list of all enLux Distributors and sections broken out by the type of customer they service - Lighting Showrooms, Residential, Energy Service Consultants, Commercial/Wholesale Accounts, Cinema/Theatre Lighting and Theatrical Lighting. The Map of Distributors shows the location of some but not all enLux distributors.
Is enLux Lighting registered as a Department of Energy (DOE) Quality Advocate?
enLux Lighting is registered as a SSL Quality Advocate. We pledge our commitment to our customers that the enLux LED products perform as claimed and that we will support continuous improvement in our SSL product quality. You can find enLux Lighting listed at LightingFacts.com.
What makes the enLux lights meaningful?
The fact that they weren't developed purely with profits in mind; they were designed to better our quality of life using state-of-the-art solid state technology for lighting that is bright, safe and highly energy efficient.
What makes the enLux LED light practical?
The fact that they make good sense when compared to conventional incandescent floodlights - they're an easy drop-in replacement, and are more cost-effective and energy-efficient.
What makes the enLux LED lights green?
The fact that they are 100% recyclable, fully sustainable. Unlike incandescent and compact fluorescent floodlights the enLux LED lights do not contain any harmful gases especially toxic mercury, That means they will not leach harful poisons into the earth and atmosphere. Being 100% recyclable, they should never end up in a landfill
Where can I use the enLux R30 Series LED lights?
The enLux R30 Series LED lights are UL, CE, and C-Tick approval for both indoor and outdoor use. In outdoor settings, water must be prevented from contacting the electrical socket, either by aiming the light downward or by using a rubber seal. Water will have no effect on the fins or glass lens. The LED light engine is sealed to protect it from water damage.
What types of fixtures can I use with the enLux R30 Series LED lights?
In indoor settings, the enLux R30 Series LED light can be used in track lighting, open ended recessed cans, hanging pendants, ceiling fans, and many directional fixtures for use in wall washing and accent lighting. In outdoor settings, the enLux R30 Series LED lights can be used in many security lighting or flood lighting fixtures, down-lighting, up-lighting (socket protected by rubber seal), wall washing, and accent lighting fixtures.
What restrictions are there in using the enLux R30 Series LED light?
The enLux R30 Series LED light must be used in an open air, or near open air setting. Settings such as exposed track lighting, hanging pendants, and many exposed outdoor fixtures are all recommended uses. However, the enLux R30 and R20 Series LED lights can not be used in a totally enclosed fixture, such as a glass globe, or floor lights covered by glass. The reason for these restrictions is due to heat buildup in the enclosure. If the air becomes too hot, the light will overheat and reduce its light output, and shorten its life. Please make sure you tell the distributor if you will be using the light in a recessed can as the light needs to be de-rated to 10 Watts for a 5" or 6" recessed can or to 8 Watts for a 4" recessed can. If you do not use a de-rated light in a recessed can the warranty will not no longer be valid.
Are the enLux LED R30 Series lights dimmable?
Yes, the enLux LED R30 Series lights are dimmable with most standard commercial and residential dimmers.
Are the enLux LED DL Series Down Lights dimmable?
Yes, the enLux DL Series Down Lights are dimmable with most standard comercial and residental dimmers and have a very smooth, even dim.
Do the enLux LED products have a warranty?
LIMITED PRODUCT WARRANTY - We warrant to the original purchaser, with proof of purchase, its delivered products shall be free from defects in material and workmanship for up to three (3) years from date of shipment. We will repair, or at our option, replace the defective product during the stated warranty period. This warranty applies only to the repair or replacement of the product and only when the product is properly handled, installed and maintained according to our instructions. This warranty excludes defects resulting from improper handling, storage, installation, acts of God, fire, vandalism or civil disturbances. Purchaser must notify us in writing within 60 days of noticing the defect. This warranty excludes field labor or service charges related to the repair or replacement of the product. We reserve the right to change the warranty period without prior notice and without incurring obligation and expressly disclaims all warranties not stated in this limited warranty.
LIMITED PRODUCT WARRANTY - We warrant to the original purchaser, with proof of purchase, its supplied lamps for the following periods from date of shipment:
Three Year:
- R30 Sereis LED Floodlights, Spotlights and Wide Floods
- R20F Series Floods
- DL-1 Down Light Series
- DL-2 Down Light Series
- 6K Seroes LED Area Light
- 1KS Series Linear Luminaire
We will replace the defective lamp during the stated warranty period. This warranty applies only to the replacement of the lamp and only when the lamp is properly handled, installed and maintained according to our instructions. This warranty excludes defects resulting from improper handling, storage, installation, acts of God, fire, vandalism or civil disturbances. This warranty excludes field labor or service charges related to the repair or replacement of the lamp. We reserve the right to change the warranty period without prior notice and without incurring obligation and expressly disclaims all warranties not stated in this limited warranty.
If the light should fail during this period, simply submit an "RMA - Return Authorization" Request Form located in the Technical Section of this website and describe the problem; an enLux representative will promptly respond with a RMA number to return the light.
Is the light from the Warm White LED Floodlight identical to incandescent light?
Not exactly. There may be some small differences in the tone of the light. Also, colors in objects lit by LED light will appear more vibrant. Reds, blues, and greens will appear more vivid. This often enhances the mood of a room or artwork. In some cases, users may not wish to have more vibrant colors, but by blending incandescent light with LED light, a gentle balance can be reached.
What if I do not like the LED Floodlights, can I return them?
We want you to be satisfied with your purchase. Within 30 days of your purchase, if you are not satisfied, you may either exchange them for a different style of light, or return the lights for a full refund (not including shipping charges). Simply submit a "RMA - Return Authorization" Request Form located in the Technical Support section of this website and describe the problem, and an enLux representative will promptly respond with a RMA number to return the light. enLux does not charge a restocking fee for lights returned within 30 days of purchase. Unfortunately, shipping fees cannot be refunded.
What if the LED Floodlight is broken during shipping?
This is highly unlikely. The enLux LED Floodlights have survived drops from 9 feet in the air onto concrete. As long as the delivery truck does not run over the package, we are quite sure your order will arrive safely. However, if there is damage please contact us using the "RMA - Return Authorization" Request Form found in the Technical Support section of this website.
Is the enLux Floodlight guaranteed against vibration?
Yes, vibration will not affect the life of the enLux LED Floodlights. If an enLux LED Floodlight should fail within the warranty period, contact us using the "RMA - Return Authorization" Request Form found in the Technical Support section of this webste.
Is the enLux Floodlight guaranteed against drops and hard strikes?
Well, let's be reasonable. It is extremely durable, but not indestructible. If a returned Floodlight shows signs of deliberate damage, we will not be able to provide a free replacement.
The R30 fins look cool, do they serve another purpose?
The primary purpose for the fins is for cooling. LEDs are semiconductor based, which means that they must be kept "cool" in order to have a long life, just like the CPU in your computer. The fins provide a large surface area, from which excess heat is "converted" or absorbed by the air. The technical term for this process is called natural convection.
Does the color of the fin make a difference?
No, the fin color does not make an difference to the light output. We offer several fin colors for you to choose that will work best with you application and fixture. You may want the light to blend in with the fixture or background; or you may want to make a bold statement and use contrasting color.
Does the Floodlight get hot?
Hot is a relative term. Arizona summers are hot, and the sun is hot, but there is quite a difference between them. Incandescent lights get hot enought to burn your skin (first or second degree burn depending on how long you are in contact with it). Halogenbulbs are hotter, and likely to give a second or third degree burn. The enLux LED Floodlights are best described as warm to uncomfortably warm. They will not burn your fingers, and could be touched when still on (enLux always recommends that thepower is turned off when changing lights).
But I thought that LEDs have no heat.
This is a common misperception. LEDs are more efficient than incandescent lights, which mean that more light is produced (or ess energy is wasted as heat). Many people do not realize that there is heat given off from small LEDs, but this is because so little power is used. Low power, low light output, low heat (almost imperceptible). But the enLux LED Floodlight typical uses 15W of power to create enough light for general illumination, and a portion of this energy is given off as heat..
Just how long is 50,000 hours?
50,000 hours lit for 24 hours per day will last over 5 and a half years.
50,000 hours lit for 12 hours per day will last for over 11 years.
50,000 hours lit for 8 hours per day will last for over 17 years.
50,000 hours lit for 4 hours per day will last for over 34 years.
Is there a European version (operates at 220V - 240V AC)?
Yes, enLux has a 220V AC version of the enLux LED products which operates within a range of 205-250VAC,
Where can the OutdoorArea Light be used?
The enLux 6K LED OutdoorArea Light is perfect for all kinds of outdoor applications, from parks to walkways parking lots to parking garages, playgrounds to security lighting.
Is enLux working on any other products?
Absolutely, but there are too many to mention here. LED lighting is broadly seen as the future of lighting. enLux engineers are hard at work to bring the benefits of LED lighting to a multitude of applications. Check our website periodically for new products.